Delivery & Returns

All postage and packing to the UK is free.

We aim to dispatch orders received before 13.00 on that very same day and try to have your delivery arrive within 1 to 3 working days.

Deliveries are made using Royal Mail or private couriers and are subject to their service capabilities.

If you want an international delivery or your order hasn’t turned up just let us know at [email protected] or call 0203 286 2018.


No fuss 7 day guarantee. If you’re not satisfied simply return your purchase to us in its original unopened condition for a refund. Put a note of your name and order number in the package and send it to Ovivo @ The Health Store, Unit 10 Blenheim Park Road, Nottingham, NG6 8YP.

Your purchase should arrive in perfect condition. If it’s damaged send us a photo of the problem at [email protected] within 5 days of receipt and we will send a replacement.